Automation, in a simple definition, is the reduction of human intervention in applications, processes and machinery of an organisation. The most notable benefit of automation is the labour savings a company will get. Aside from this, automation proves to save materials and energy as well as enhance the quality and accuracy of the business processes. This principle also allows businesses to reduce the time they waste on manual tasks as automation can take care of them with higher percentage of accuracy and fewer errors committed. In other words, automation speeds up business processes.
Main advantages of automation:
- It is the mechanism through which companies carry out their activities, eliminate errors and reduce costs.
- Operational Efficiency, performance improves significantly by having reliable and accessible information at any time.
- Automatically assign and follow up on each task until its completion.
- Reduce time and continuously improve the process.
- Visibility generates the metrics in a timely manner with the possibility of having the reports immediately, with key information for decision making.
- It allows you to evaluate and react effectively and efficiently to each situation, because you have better knowledge and attention to your needs.
- Give us awareness to opportunities, it is possible to detect and attend effectively sales connections and carry out more precise monitoring.
- Consistency, provides greater security and confidence to customers, greatly reducing uncertainty.
An automated process will allow the company to systematize all its activities, planning and structuring them, so the sales department will know exactly what to do at each step of its commercial activity.
Today we can take advantage of the available tools, we will gain in efficiency, less people will be needed, the quality of work will improve, and we will have better results in the cost-benefit .
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